Privacy Policy of Haru Platform

The Company processes personal information for purposes including website sign-up, provision of goods and services (Lesson matching), handling of user complaints, and service improvement.

1. Identifiers: Name, email address, country, time zone, profile picture, etc.
2. Commercial Information: Transaction records of Lessons and Haru Credits, purchase history, and billing address (processed via Lemon Squeezy or Dodo Payments).
3. Sensory Data: Microphone activity and camera access for real-time Lesson delivery.
4. Lesson Recordings: Real-time video lessons are recorded and stored for a period of one (1) month. This data is processed specifically to verify that Lessons were delivered appropriately and to review any complaints or disputes that may arise between Students and Tutors.

1. Lesson Recordings: 1 month (for dispute resolution and quality monitoring).
2. Payment Records: 5 years (as required by statutory law).

The Company outsources data processing to: (1) Payment Processing: Lemon Squeezy and Dodo Payments (Merchants of Record), (2) Customer Support: Freshdesk, (3) Lesson Infrastructure: Video conferencing providers.

The Company takes reasonable measures to protect personal information during cross-border transfers. Data may be stored or processed on servers located in South Korea or the United States.

Users may, at any time, exercise their rights to access, correct, delete, or restrict the processing of their personal information by contacting us at bridgoworld@gmail.com.

For questions regarding this Privacy Policy or personal information processing, please contact: Email: bridgoworld@gmail.com